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Verified · 7 outletsIndia

CCPA fines Ola Rs 10 lakh over pre-ride ‘tip’ feature, calls it ‘dark pattern’: Report

Headline via Orissa Post · first report 13 Nov, 11:37 IST, latest 13 Nov, 22:14 IST

The Taj Mahal, Agra
Representational image · The Taj Mahal, Agra · Vyacheslav Argenberg / Wikimedia Commons, CC BY 4.0

What we know

7 independent news organisations have reported this story. The first report we saw came from The Economic Times at 13 Nov, 11:37 IST; the latest is from NDTV at 13 Nov, 22:14 IST. Rational Times has not independently confirmed the details: read each report through the links below.

StatusVerified
Reported by7 news organisations
First report13 Nov, 11:37 IST
Latest report13 Nov, 22:14 IST
DeskIndia

What the reports sayEach newsroom’s own summary of its report, from its feed

The authority found that messages such as ‘Adding a tip might help increase the chances of getting a ride faster’ and ‘Tip now to boost the chances of getting a ride sooner’ created a misleading impression that additional payments could accelerate ride…
The CCPA has fined Ola operator ANI Technologies Rs 10 lakh for soliciting pre-ride payments through its tip/add-on feature. The authority said the practice misled consumers, concealed material information and amounted to an unfair trade practice involving a…
New Delhi: Central Consumer Protection Authority (CCPA) has imposed a penalty of Rs 10 lakh on ANI Technologies Pvt Ltd, which operates the ride-hailing platform Ola, for soliciting additional payments from customers before completing their trips. According…
The consumer watchdog has ordered Ola to discontinue its pre-ride tip feature, which suggested extra payments could help passengers secure rides faster.
The CCPA reviewed different versions of the app and found messages such as "Adding a tip might help increase the chances of getting a ride faster" and "Improve your chances of quicker ride...

Quoted from the newsrooms’ own feeds, with their names and links. Rational Times has not independently confirmed the details.

The reports10 reports

Headlines belong to the news organisations named; each links to their own report. We group reports automatically by their key words, so now and then two different stories can be grouped together, or one story split in two. Tell us about a mistake

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