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Verified · 5 outletsIndia

Microsoft outage impacts IndiGo and Air India’s email support services

Headline via The Hindu · first report 13 Nov, 11:58 IST, latest 13 Nov, 16:14 IST

India Gate, New Delhi
Representational image · India Gate, New Delhi · Madrishh / Wikimedia Commons, CC BY-SA 4.0

What we know

5 independent news organisations have reported this story. The first report we saw came from The Economic Times at 13 Nov, 11:58 IST; the latest is from Mint at 13 Nov, 16:14 IST. Rational Times has not independently confirmed the details: read each report through the links below.

StatusVerified
Reported by5 news organisations
First report13 Nov, 11:58 IST
Latest report13 Nov, 16:14 IST
DeskIndia

What the reports sayEach newsroom’s own summary of its report, from its feed

A global Microsoft service disruption affected email support services of IndiGo and Akasa Air, while Air India said its operations and communication channels remained unaffected. Separately, SpiceJet cancelled four flights from Dubai after Dnata suspended…
In a post on X, the country's largest airline said all other support channels remain available
Air India, in a post on X, said its flight operations remain unaffected
A global Microsoft outage has disrupted email-based customer support services for Air India, IndiGo and Akasa Air, prompting the airlines to issue passenger advisories.

Quoted from the newsrooms’ own feeds, with their names and links. Rational Times has not independently confirmed the details.

About IndiaAsiaTechnologyTravel 13 Nov 2026

The reports6 reports

Headlines belong to the news organisations named; each links to their own report. We group reports automatically by their key words, so now and then two different stories can be grouped together, or one story split in two. Tell us about a mistake

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